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FAQs

Are the pictures I see in your picture frame medicine cabinets included?

No, the photos or prints you see are not included in your purchase. One of the great features of The Concealed Cabinet is that you personalize your unique medicine cabinet with your own photographs or artwork. We highly recommend checking out our Testimonials page for hundreds of images from actual customers showing just how creative you can get with our medicine cabinets.

Are the doors on your medicine cabinets reversible?

Yes. Simply mount The Concealed Cabinet in your wall with the hinges facing whichever side you prefer.

Can the glass in your medicine cabinets be replaced with a mirror?

While we do not offer a mirror option, it is possible to insert a piece of mirror yourself.  Since our medicine cabinet doors operate just like traditional picture frames, all you have to do is open the artwork compartment and replace the glass with mirror. You can obtain a piece of mirror very inexpensively at any local glass company.  Please note, however, that our medicine cabinets are designed to be slightly off center of the frame to allow for the door swing (approximately 1/4").  If you're planning to install one directly above your sink, we highly recommend waiting to cut your rough opening until your Concealed Cabinet is in your possession.

What is the difference between your Espresso and Coffee Bean colored recessed medicine cabinets?

The term "espresso" is not a standard color in the furniture/bath products/picture frame industry.  Some companies will sell you an espresso colored vanity or towel bar or mirror and it will be a closer match to our Coffee Bean color.  Please order the mirrorless medicine cabinet you want from us based on our product photos and our color descriptions, not the name of the color.  For your convenience, our Espresso color is described as "a dark brown with a hint of red."  Our Coffee Bean color is described as "the darkest brown we could find." Other distinctions between the two are the frame style (the Espresso has a flat front, the Coffee Bean a raised edge), and with the Espresso you're more likely to see wood grain, whereas with the Coffee Bean, the color is so dark it is much rarer to see grain.  

If you're still unsure which color is best for your project, we highly recommend checking out our Testimonials page for additional images of both colors.  You may also contact us with photos of your vanity (or whatever it is you're trying to match) and we'd be happy to make a color recommendation.

Can you custom make your picture frame medicine cabinets to fit my size?

For orders of 25 or more units, we can custom make any size you want from our standard line of frames and colors. Unfortunately, orders of one or two cannot be custom made. If you love our medicine cabinets, but it will not fit in your existing hole, we suggest patching your hole to fit one of our standard sizes (Regular, Large, or Extra Large). In the scope of a bathroom renovation, this is really not that difficult or expensive and the results will be well worth it.

Do you offer a surface mount version of your picture frame medicine cabinets?

At this time, we do not make a surface mount version of our medicine cabinets. All our mirrorless medicine cabinets are designed to be recessed into the wall to conceal the cabinet so it looks like only your artwork is hanging on the wall. Our entire selection of mirrorless medicine cabinets can be found here.

How many shelves are included with The Concealed Cabinet?

Our Regular and Large sized Concealed Cabinets come with two (2) high quality beveled glass shelves, adjustable to five (5) different heights in the regular sized cabinet and seven (7) in the large cabinet. Our Extra Large Concealed Cabinets come with three (3) high quality beveled glass shelves adjustable to thirteen (13) heights. Additional shelves can be purchased here.

How are your recessed medicine cabinets made?

Each Concealed Cabinet is individually handcrafted from US grown hardwoods and finished with lacquer making it resistant to moisture.  Although as with any furniture, we recommend prompt cleaning of any liquid spills or leaks.

Is there a discount for purchasing multiple recessed medicine cabinets from you?

Customers purchasing 2 or more Concealed Cabinets will receive a discounted shipping rate. The discounted rate will automatically appear in your shopping cart. Purchases of 10 or more, please inquire for rates. PLEASE NOTE: During our Free Shipping sales, there is no additional discount as shipping is already FREE!

Contractors, Interior Designers, or anyone looking to purchase a quantity of 10 or more, please contact us for pricing.

How does shipping work?

Shipping is handled by FedEx Ground and all orders are usually mailed within 72 hours of receipt of payment.

*Orders outside the contiguous United States, please inquire for pricing.

*FedEx Ground will not deliver to PO Boxes. A physical address will be required.

What is PayPal?

PayPal is an online payment site. It's perfectly safe and very easy to use. While some PayPal users sign up for an account that allows them to pay with either a credit card or bank account, it is not required. Buyers may make purchases with a credit card without signing up by simply clicking the "continue" icon on the left side of the checkout page under the header "Don't have a PayPal account?"

Can I purchase The Concealed Cabinet with check, money order, or cashier's check?

Yes, simply send your check or money order payable to:

i-innovators, LLC
6158 Lemona Ave
Van Nuys, CA 91411

Make sure you include a note or print out of the exact model you're purchasing, including the interior color (white or natural). Please note: Our Natural interior is not available on all models.

*Orders paid for by personal check will not be filled until payment has successfully cleared.

Will you be offering your recessed medicine cabinets in any other colors?

We are always looking into adding additional colors and styles. If you have a specific request, we'd love to hear it. Suggestions can be made through the Contact Us page. If we do not sell a color you're looking for, we recommend purchasing one of our Unfinished Concealed Cabinets and staining or painting it yourself to custom match your decor.

How do I install my Concealed Cabinet?

Installation of The Concealed Cabinet is the same as any other recessed medicine cabinet. In most instances, this is as simple as cutting a rough opening in your wall, then inserting the cabinet and mounting it to the existing studs using the included mounting screws. In some instances, depending on the desired positioning on your wall or the distance between your studs, a stud may have to be cut or routed to accommodate the installation. For more detailed installation instructions, click here.

Do you have a return policy?

Yes, you can return your Concealed Cabinet within 14 days of purchase for a full refund less all shipping charges. If you purchase during one of our Free Shipping sales, your return will be subject to a 10% restocking fee to cover shipping and handling charges. To read more about our return policy, click here.

Have additional questions?

Contact us and we'd be happy to help!