Are the pictures I see in The Concealed Cabinets included?
No, the photos or prints you see are not included in your purchase. One of the
great features of The Concealed Cabinet is that you personalize your medicine
cabinet with your own photographs or artwork. We highly recommend checking out
our Testimonials page for hundreds of images from actual customers showing just
how creative you can get with our product.
Is the door on The Concealed Cabinet reversible?
Yes. Simply mount The Concealed Cabinet with the hinges on whichever side you
prefer.
How many shelves are included with The Concealed Cabinet?
Our Regular and Large sized Concealed Cabinets comes with two (2) high quality
beveled glass shelves, adjustable to five (5) different heights in the regular sized
cabinet and seven (7) in the large cabinet. Our Extra Large Concealed Cabinets
come with three (3) high quality beveled glass shelves adjustable to thirteen (13)
heights.
Additional shelves can be purchased for $14.95 each by clicking here.
Will you be offering any other colors?
We are always looking into adding additional colors and styles. If you have a
specific request, we'd love to hear it. Suggestions can be made through the
Contact Us page or by emailing us directly at TheConcealedCabinet@gmail.com.
How is The Concealed Cabinet made?
Each Concealed Cabinet is individually handcrafted from US grown hardwoods
and finished with lacquer making it resistant to moisture. (Although as with any
furniture, we recommend prompt cleaning of any liquid spills or leaks.)
Is there a discount for multiple purchases?
Customers purchasing 2 or more Concealed Cabinets will receive a discounted
shipping rate. The discounted rate will automatically appear in your shopping cart
for up to 4 Concealed Cabinets. Purchases of 5 or more, please inquire for rates.
PLEASE NOTE: During our Free Shipping sales, there is no additional
discount as shipping is already FREE!
Contractors, Interior Designers, or anyone looking to purchase a quantity of 10 or
more, please email us directly for pricing.
How does shipping work?
Shipping is handled by FedEx Ground and all orders are usually mailed within 72
hours of receipt of payment.
*Orders outside the contiguous United States, please inquire for pricing.
*FedEx Ground will not deliver to PO Boxes. A physical address will be required.
What is PayPal?
PayPal is an online payment site. It's perfectly safe and very easy to use. While
most PayPal users sign up for an account that allows them to pay with either a credit
card or bank account, it is not required. Buyers may make purchases with a credit
card without signing up by simply clicking the "continue" icon on the left side of the
checkout page under the header "Don't have a PayPal account?"
Can I purchase The Concealed Cabinet with check, money order, or
cashier's check?
Yes, simply send your check or money order payable to:
i-innovators, LLC
6158 Lemona Ave
Van Nuys, CA 91411
Make sure you include a note or print out of the exact model you're purchasing,
including the interior color (white or natural). Please note: Our Natural interior is
currently unavailable on our Extra Large Concealed Cabinets.
*Orders paid for by personal check will not be filled until payment has successfully
cleared.
A frame style I liked is no longer available on your site -- what happened?
Occasionally, frame colors and styles change based on availability. If you like what
you see, we strongly recommend you buy it now, as it may not be there next week.
How do I install my Concealed Cabinet?
Installation of The Concealed Cabinet is the same as any other recessed medicine
cabinet. In most instances, this is as simple as cutting a rough opening in your wall,
then inserting the cabinet and mounting it to the existing studs using the included
mounting screws. In some instances, depending on the desired positioning on your
wall or the distance between your studs, a stud may have to be cut or routed to
accommodate the installation. For more detailed installation instructions, click here.
Do you have a return policy?
Yes, you can return your Concealed Cabinet within 14 days of purchase for a full
refund less all shipping charges. If you purchase during one of our Free Shipping
sales, your return will be subject to a 10% restocking fee to cover shipping and
handling charges. To read more about our return policy, click here.
Can the glass be replaced with a mirror?
Yes, you can have a mirror cut to fit the opening in the door. Please note, however,
that our cabinets are designed to be slightly off center of the frame to allow for the
door swing. If you're planning to install one directly above your sink, we highly
recommend waiting to cut your rough opening until your Concealed Cabinet is in
your possession.
Can I order your Special Order frames in a larger size?
Unfortunately, our Special Order frames (Rustic and Pecan) are only available in our
Regular size. This is because, unlike with our other frames, we do not manufacture
the Special Order frames ourselves. As a result, we are limited by the size of those
we can acquire. If you absolutely love either of these frames, but were hoping for
more storage than they offer, we suggest ordering 2 or more of them. Quite a few of
our customers have done this to great success. Remember, unlike with traditional
medicine cabinets where installing more than one creates a house of mirrors, you
can always put another Concealed Cabinet in your home and you're only making it
more beautiful!
Can you custom make your Concealed Cabinets to fit my size?
For orders of 50 or more units, we can custom make any size you want from our
standard line of frames and colors. Unfortunately, orders of one or two cannot be
custom made. If you love our product, but it will not fit in your existing hole, we
suggest patching your hole to fit one of our standard sizes (Regular, Large, or Extra
Large). In the scope of a bathroom renovation, this is really not that difficult or
expensive and the results will be well worth it.
No, the photos or prints you see are not included in your purchase. One of the
great features of The Concealed Cabinet is that you personalize your medicine
cabinet with your own photographs or artwork. We highly recommend checking out
our Testimonials page for hundreds of images from actual customers showing just
how creative you can get with our product.
Is the door on The Concealed Cabinet reversible?
Yes. Simply mount The Concealed Cabinet with the hinges on whichever side you
prefer.
How many shelves are included with The Concealed Cabinet?
Our Regular and Large sized Concealed Cabinets comes with two (2) high quality
beveled glass shelves, adjustable to five (5) different heights in the regular sized
cabinet and seven (7) in the large cabinet. Our Extra Large Concealed Cabinets
come with three (3) high quality beveled glass shelves adjustable to thirteen (13)
heights.
Additional shelves can be purchased for $14.95 each by clicking here.
Will you be offering any other colors?
We are always looking into adding additional colors and styles. If you have a
specific request, we'd love to hear it. Suggestions can be made through the
Contact Us page or by emailing us directly at TheConcealedCabinet@gmail.com.
How is The Concealed Cabinet made?
Each Concealed Cabinet is individually handcrafted from US grown hardwoods
and finished with lacquer making it resistant to moisture. (Although as with any
furniture, we recommend prompt cleaning of any liquid spills or leaks.)
Is there a discount for multiple purchases?
Customers purchasing 2 or more Concealed Cabinets will receive a discounted
shipping rate. The discounted rate will automatically appear in your shopping cart
for up to 4 Concealed Cabinets. Purchases of 5 or more, please inquire for rates.
PLEASE NOTE: During our Free Shipping sales, there is no additional
discount as shipping is already FREE!
Contractors, Interior Designers, or anyone looking to purchase a quantity of 10 or
more, please email us directly for pricing.
How does shipping work?
Shipping is handled by FedEx Ground and all orders are usually mailed within 72
hours of receipt of payment.
*Orders outside the contiguous United States, please inquire for pricing.
*FedEx Ground will not deliver to PO Boxes. A physical address will be required.
What is PayPal?
PayPal is an online payment site. It's perfectly safe and very easy to use. While
most PayPal users sign up for an account that allows them to pay with either a credit
card or bank account, it is not required. Buyers may make purchases with a credit
card without signing up by simply clicking the "continue" icon on the left side of the
checkout page under the header "Don't have a PayPal account?"
Can I purchase The Concealed Cabinet with check, money order, or
cashier's check?
Yes, simply send your check or money order payable to:
i-innovators, LLC
6158 Lemona Ave
Van Nuys, CA 91411
Make sure you include a note or print out of the exact model you're purchasing,
including the interior color (white or natural). Please note: Our Natural interior is
currently unavailable on our Extra Large Concealed Cabinets.
*Orders paid for by personal check will not be filled until payment has successfully
cleared.
A frame style I liked is no longer available on your site -- what happened?
Occasionally, frame colors and styles change based on availability. If you like what
you see, we strongly recommend you buy it now, as it may not be there next week.
How do I install my Concealed Cabinet?
Installation of The Concealed Cabinet is the same as any other recessed medicine
cabinet. In most instances, this is as simple as cutting a rough opening in your wall,
then inserting the cabinet and mounting it to the existing studs using the included
mounting screws. In some instances, depending on the desired positioning on your
wall or the distance between your studs, a stud may have to be cut or routed to
accommodate the installation. For more detailed installation instructions, click here.
Do you have a return policy?
Yes, you can return your Concealed Cabinet within 14 days of purchase for a full
refund less all shipping charges. If you purchase during one of our Free Shipping
sales, your return will be subject to a 10% restocking fee to cover shipping and
handling charges. To read more about our return policy, click here.
Can the glass be replaced with a mirror?
Yes, you can have a mirror cut to fit the opening in the door. Please note, however,
that our cabinets are designed to be slightly off center of the frame to allow for the
door swing. If you're planning to install one directly above your sink, we highly
recommend waiting to cut your rough opening until your Concealed Cabinet is in
your possession.
Can I order your Special Order frames in a larger size?
Unfortunately, our Special Order frames (Rustic and Pecan) are only available in our
Regular size. This is because, unlike with our other frames, we do not manufacture
the Special Order frames ourselves. As a result, we are limited by the size of those
we can acquire. If you absolutely love either of these frames, but were hoping for
more storage than they offer, we suggest ordering 2 or more of them. Quite a few of
our customers have done this to great success. Remember, unlike with traditional
medicine cabinets where installing more than one creates a house of mirrors, you
can always put another Concealed Cabinet in your home and you're only making it
more beautiful!
Can you custom make your Concealed Cabinets to fit my size?
For orders of 50 or more units, we can custom make any size you want from our
standard line of frames and colors. Unfortunately, orders of one or two cannot be
custom made. If you love our product, but it will not fit in your existing hole, we
suggest patching your hole to fit one of our standard sizes (Regular, Large, or Extra
Large). In the scope of a bathroom renovation, this is really not that difficult or
expensive and the results will be well worth it.
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| Have any other questions? Email us! TheConcealedCabinet@gmail.com |
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